FAQs

During the payment process you will be given a confirmation that your order has been successfully processed. You will also be given an order confirmation number through an email.

You can check your order status online by logging on to your account to know whether it is ‘processing; or ‘shipped;. You will receive an email on shipment intimating the consignment details.

At the moment, methyz.com ships only in India. For International Orders/delivery please visit www.methiyadi.com

No, we do not sell studs and straps separately.

The left sole and the right sole have to be of the same colour.

The gift voucher will be mailed to the email address of the customer. The recipient will be able to shop online for the amount specified in the gift voucher or the recipient can purchase for a bigger amount and have the amount mentioned in the gift voucher deducted from the total bill.

The Gift Vouchers are not available at the stores, it is a facility made available exclusively for our online customers.

It is compulsory to sign up in order to buy a product and you become a Member, thus enabling you to view order status, order history, track and enjoy loyalty program etc.

We use 24 bit encryption method to secure your personal information as well as card information. Our website uses SSL technology to ensure more safety to our customers.

We will dispatch your order within four working days.

One order will take only one shipping address. If another pair is to be shipped to another address, it has to be made as a separate order since one order gives only a single address option.

A single order can be made up to ten pairs only. Anything beyond ten pairs will have to be made as another order.

All exchanges will be strictly based on METHYZ exchange policy.

If the shipment address/contact number is incomplete or wrong, the courier service may not be able to deliver the product. If the consignee is not available at the address nor respond to the calls from the courier service, the courier service will not be able to deliver the product. METHYZ will not be responsible for any resulting loss.

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